SHIPPING & REFUND POLICY

Thank you for visiting suzannecnagy.com. We’ve tried to make online shopping as easy and transparent as possible. We’re happy to answer any questions and work with you on framing and shipping options. Please contact suzannecnagy@gmail.com for anything not listed below.


If you’re ready to make a purchase, here are a few things you might want to know before your order…

 

  1. All original artworks are non-refundable

    • We want to have happy collectors. If you are unsatisfied with your purchase please contact us straight away to let us know. 1n the case of broken items during shipping, ‘exchange’ is available with a picture or video submitted via email within 10 days of receiving.

       

  2. Pricing

    • Prices may vary depending on the time, detail, colors, theme, and size

       

  3. Shipping is included within the USA for items 5 lbs. and under

    • All packages are sent by First Class (Priority) via USPS

    • Alternative shipping options may be agreed upon in writing and may incur additional costs

    • We ship worldwide (international buyers are responsible for any additional customs fees and taxes)

    • Your purchase will be shipped between 2-5 business days after receiving payment (excluding weekends and bank holidays)

    • Delivery usually takes about 1 week within the USA

       

  4. Suzanne C. Nagy retains copyrights to all artworks

    • Purchasing work on this site does not include the copyright. The images of artworks can not be used for commercial purposes unless there is a written agreement directly from Suzanne C. Nagy